WebbKnowledge of Batho Pele Principles and Patients’ Rights Charter KEY PERFORMANCE AREAS: Provide effective and professional leadership in clinical governance to ensure clinical accountability and quality patient care. Provide a safe and therapeutic environment that allows for the practice of safe nursing care This Batho Pele principle insists on taking care of resources. Public servants should safeguard the scarce resources offered by the government. This way, they can always deliver services that are cost-effective and efficient. It is the duty of the servants to inform the management of resource wastage as well … Visa mer This means to interact with, while you listen to and also learn from those you are serving. Public servants must stay in touch with those they serve. They can do this by finding out the needed help, understanding how customers want … Visa mer All departments have service standards which act as a guide when it comes to service delivery especially with concerns of quality or standard. … Visa mer Every citizen is entitled to equality. It is especially more relevant to persons with a disability, illiterate folks and those from rural areas as they may find it challenging to access some, if not … Visa mer Redress applies when people fail to get what they need from the Public Service, they have a right to redress. This means that the public servant should immediately apologize to them and also tell them what solution they are … Visa mer
What Are the 8 Batho Pele Principles? How to Implement …
WebbThe Batho Pele Principles. This course is intended for individuals who work in the public sector. Persons credited with this unit standard demonstrate knowledge of the Batho Pele principles and apply them to their own roles in the service of the public. Batho Pele, a Sotho translation for ‘People First’, is an initiative to get public ... WebbBatho Pele Principles in isiZulu Transformation Priorities: Representivity and affirmative action Human resource development and training Employment conditions and labour relations Rationalisation and restructuring Transforming service delivery Information technology Promoting a professional service ethos Institution-building and management, … share certificates compulsory
10 PROVINCIAL BATHO PELE PRINCIPLES
http://coprod-network.ning.com/photo/albums/batho-pele-handbook-2003 WebbThere are 8 principles or guidelines for Batho Pele in the White Paper. They are: Consultation Service Standards Courtesy Access Information Openness and … WebbThe Batho Pele White Paper signalled very strongly governmentís intention to adopt a citizen-orientated approach to service delivery, informed by the eight principles of consultation, service standards, access, courtesy, information, openness and transparency, redress and value for money. share certificate interest rates